The information, services, and research provided by Nativa Genealogy are intended for educational, historical, and informational purposes only. We do not guarantee specific outcomes, and we operate strictly within legal and ethical boundaries.

By using this website or purchasing any service, you agree to the following:

🔍 1. No Guarantee of Results

Genealogy research depends on many factors, including:

Missing or destroyed records
Restricted documents
Incomplete archives
Name changes
Misindexed records
Historical inconsistencies

Therefore, we cannot guarantee:

That a specific record will be found
That a state or agency will release a document
That information will match client expectations
That all family lines can be traced

All research outcomes are based on available records at the time of the search.

📜 2. Not Legal, Medical, or Government Advice

Nativa Genealogy does not provide:

Legal advice
Medical advice
Tax advice
Immigration advice
Tribal enrollment advice
Government agency advice

We offer genealogy research only.

For legal or governmental questions, consult the appropriate professionals.

🔒 3. Compliance With Vital Records Laws

We follow all state and federal laws governing access to:

Birth certificates
Death certificates
Marriage and divorce records
Adoption documents
Tribal or restricted files

We cannot bypass restrictions or obtain documents illegally.

Restricted records may require:

Authorization forms
Proof of identity
Proof of relationship
A notarized release
Power of Attorney (POA)

We do not guarantee approval from any agency.

💰 4. Fees and Payments

All research, consultations, and membership fees are non-refundable, including:

Record searches
Document retrieval assistance
Full family tree builds
Membership access
Consultations

Government or archive fees for official documents are separate from our search fees.

We do not guarantee that you will be able to obtain an official record, even if it appears in our search results.

👤 5. Accuracy of Information Provided by Clients

Research is based entirely on the information you provide.
We are not responsible for:

Incorrect names
Incorrect dates
Incorrect relationships
Incorrect locations
Missing or incomplete details

These issues may affect what records we can locate.

🌐 6. Third-Party Databases and Sources

We use multiple external databases, archives, and historical resources that we do not control.
We are not responsible for:

Their accuracy
Their availability
Their processing times
Their restrictions
Their errors

We cannot guarantee that third-party sources will have complete or accurate information.

🧬 7. Family Tree Builder Disclaimer

Our software allows you to build and save your own family tree.
You are responsible for:

The information you enter
Accuracy of names, dates, and relationships
Downloading your own backup copies

We are not responsible for tree content, errors, or personal disputes arising from family information.

🛡 8. Limitation of Liability

Nativa Genealogy is not liable for:

Damages resulting from inaccurate records
Delays in obtaining documents
Third-party decisions or denials
Misinterpretations of genealogy findings
Personal decisions made based on research

Your sole remedy for dissatisfaction is discontinuing use of the service.

⭐ Using this website means you agree to this Disclaimer.

For questions, contact us at:
📧 epierson@nativagenealogy.org

⭐ 2. “HOW IT WORKS” PAGE — UPDATED / REDONE

This version is smoother, clearer, and more user-friendly.

HOW IT WORKS

At Nativa Genealogy, we make the genealogy process simple, guided, and transparent.
Here is exactly how our services work from start to finish.

1️⃣ Choose What You Need

Start by selecting one of our services:

Record Search (birth, death, marriage, census, tribal, etc.)
Full Genealogy Research
Family Tree Builder (membership)
Document Retrieval Assistance
Genealogy Consultation

Each service has its own pricing and details on the Services page.

2️⃣ Submit Your Request

Once you choose a service:

Fill out the “Request a Record” form
OR
Sign up for a Membership
OR
Email details to epierson@nativagenealogy.org

Please include:

Full name of the person being researched
Type of record needed
Approximate dates & locations
Any documents you already have

The more details you provide, the better the results.

3️⃣ Make Payment

All services require payment before research begins.

Important:

All payments are non-refundable
State/government fees for official documents are separate
We notify you before any additional fees are required
Research begins immediately after payment

4️⃣ We Begin the Search

Once your request is received, we search multiple sources:

State and county indexes
Tribal and Indigenous rolls
Census and population records
Historical newspaper archives
Church and cemetery files
Military, immigration, and border records
Plantation, Freedmen, and estate files
Public archives & historical databases

Every search is done manually and thoroughly.

5️⃣ Authorization May Be Required

Some documents are legally restricted.

You may need to provide:

Proof of identity
Proof of relationship
Signed authorization
Notarized authorization
A Power of Attorney

We will tell you exactly what is needed if your request falls under restricted access.

6️⃣ Receive Your Results

Once the search is complete, you receive:

An email summary
Copies of any documents located
Next-step instructions
Information on ordering official certificates (if required)

If a document is found but must be purchased, we will guide you through that process.

7️⃣ Membership Users Access Their Family Tree

If you are a member, you can:

Log in
Build your own digital tree
Save your work
Download it (PNG/PDF)
Access member-only tools

Your tree remains private and secure.

8️⃣ Timeline

Most searches take:

2–5 business days

Full genealogy research may take:

2–6 weeks, depending on complexity

You will be notified of any delays or additional requirements.

⭐ That’s How It Works — Simple, Guided, Professional.

For questions, contact:
📧 epierson@nativagenealogy.org