{"id":548,"date":"2025-11-27T16:45:34","date_gmt":"2025-11-27T16:45:34","guid":{"rendered":"https:\/\/nativagenealogy.org\/?page_id=548"},"modified":"2025-11-27T16:47:37","modified_gmt":"2025-11-27T16:47:37","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.nativagenealogy.org\/en_gb\/terms-conditions\/","title":{"rendered":"TERMS &amp; CONDITIONS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"548\" class=\"elementor elementor-548\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f98f462 e-flex e-con-boxed e-con e-parent\" data-id=\"f98f462\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12d87aa elementor-widget elementor-widget-text-editor\" data-id=\"12d87aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"425\" data-end=\"664\">These Terms &amp; Conditions (\u201cTerms\u201d) govern your use of the Nativa Genealogy website, membership, services, and any research provided by us. By using our services, submitting a payment, or completing a request form, you agree to these Terms.<\/p><p data-start=\"666\" data-end=\"763\">These Terms apply to all clients, members, website visitors, and individuals requesting services.<\/p><hr data-start=\"765\" data-end=\"768\" \/><h1 data-start=\"770\" data-end=\"799\">\ud83d\udccc <strong data-start=\"775\" data-end=\"799\">1. Services Provided<\/strong><\/h1><p data-start=\"801\" data-end=\"827\">Nativa Genealogy provides:<\/p><ul data-start=\"829\" data-end=\"1013\"><li data-start=\"829\" data-end=\"851\"><p data-start=\"831\" data-end=\"851\">Genealogy research<\/p><\/li><li data-start=\"852\" data-end=\"871\"><p data-start=\"854\" data-end=\"871\">Record searches<\/p><\/li><li data-start=\"872\" data-end=\"905\"><p data-start=\"874\" data-end=\"905\">Document retrieval assistance<\/p><\/li><li data-start=\"906\" data-end=\"930\"><p data-start=\"908\" data-end=\"930\">Family tree building<\/p><\/li><li data-start=\"931\" data-end=\"971\"><p data-start=\"933\" data-end=\"971\">Online family tree membership access<\/p><\/li><li data-start=\"972\" data-end=\"1013\"><p data-start=\"974\" data-end=\"1013\">Consultation and educational services<\/p><\/li><\/ul><p data-start=\"1015\" data-end=\"1103\">We do <strong data-start=\"1021\" data-end=\"1028\">not<\/strong> guarantee that any specific record will be located, released, or verified.<\/p><p data-start=\"1105\" data-end=\"1217\">All research is based on information provided by the client and public\/historical sources available at the time.<\/p><hr data-start=\"1219\" data-end=\"1222\" \/><h1 data-start=\"1224\" data-end=\"1249\">\ud83d\udccc <strong data-start=\"1229\" data-end=\"1249\">2. Payment Terms<\/strong><\/h1><p data-start=\"1251\" data-end=\"1293\">By purchasing any service, you agree that:<\/p><ul data-start=\"1295\" data-end=\"1611\"><li data-start=\"1295\" data-end=\"1354\"><p data-start=\"1297\" data-end=\"1354\">All payments are <strong data-start=\"1314\" data-end=\"1329\">due in full<\/strong> at the time of request<\/p><\/li><li data-start=\"1355\" data-end=\"1409\"><p data-start=\"1357\" data-end=\"1409\">No work will begin until payment has been received<\/p><\/li><li data-start=\"1410\" data-end=\"1469\"><p data-start=\"1412\" data-end=\"1469\">Payments are <strong data-start=\"1425\" data-end=\"1443\">non-refundable<\/strong> under all circumstances<\/p><\/li><li data-start=\"1470\" data-end=\"1556\"><p data-start=\"1472\" data-end=\"1556\">Government, state, or archive document fees are <strong data-start=\"1520\" data-end=\"1532\">separate<\/strong> from our service fees<\/p><\/li><li data-start=\"1557\" data-end=\"1611\"><p data-start=\"1559\" data-end=\"1611\">Additional searches may require additional payment<\/p><\/li><\/ul><hr data-start=\"1613\" data-end=\"1616\" \/><h1 data-start=\"1618\" data-end=\"1640\">\ud83d\udccc <strong data-start=\"1623\" data-end=\"1640\">3. No Refunds<\/strong><\/h1><p data-start=\"1642\" data-end=\"1720\">All payments made to Nativa Genealogy are <strong data-start=\"1684\" data-end=\"1702\">NON-REFUNDABLE<\/strong>.<br data-start=\"1703\" data-end=\"1706\" \/>This includes:<\/p><ul data-start=\"1722\" data-end=\"1905\"><li data-start=\"1722\" data-end=\"1739\"><p data-start=\"1724\" data-end=\"1739\">Research fees<\/p><\/li><li data-start=\"1740\" data-end=\"1759\"><p data-start=\"1742\" data-end=\"1759\">Membership fees<\/p><\/li><li data-start=\"1760\" data-end=\"1779\"><p data-start=\"1762\" data-end=\"1779\">Record searches<\/p><\/li><li data-start=\"1780\" data-end=\"1797\"><p data-start=\"1782\" data-end=\"1797\">Consultations<\/p><\/li><li data-start=\"1798\" data-end=\"1831\"><p data-start=\"1800\" data-end=\"1831\">Document retrieval assistance<\/p><\/li><li data-start=\"1832\" data-end=\"1855\"><p data-start=\"1834\" data-end=\"1855\">Custom family trees<\/p><\/li><li data-start=\"1856\" data-end=\"1905\"><p data-start=\"1858\" data-end=\"1905\">Any service, whether completed or in progress<\/p><\/li><\/ul><p data-start=\"1907\" data-end=\"1970\">Submitting payment means you understand and accept this policy.<\/p><hr data-start=\"1972\" data-end=\"1975\" \/><h1 data-start=\"1977\" data-end=\"2012\">\ud83d\udccc <strong data-start=\"1982\" data-end=\"2012\">4. Client Responsibilities<\/strong><\/h1><p data-start=\"2014\" data-end=\"2027\">You agree to:<\/p><ul data-start=\"2029\" data-end=\"2340\"><li data-start=\"2029\" data-end=\"2089\"><p data-start=\"2031\" data-end=\"2089\">Provide accurate information to the best of your ability<\/p><\/li><li data-start=\"2090\" data-end=\"2153\"><p data-start=\"2092\" data-end=\"2153\">Supply names, dates, locations, and any documents necessary<\/p><\/li><li data-start=\"2154\" data-end=\"2207\"><p data-start=\"2156\" data-end=\"2207\">Respond to requests for clarification when needed<\/p><\/li><li data-start=\"2208\" data-end=\"2269\"><p data-start=\"2210\" data-end=\"2269\">Submit any required authorization or identification forms<\/p><\/li><li data-start=\"2270\" data-end=\"2340\"><p data-start=\"2272\" data-end=\"2340\">Understand that incomplete information may limit what can be found<\/p><\/li><\/ul><p data-start=\"2342\" data-end=\"2412\">You are responsible for ensuring all submitted information is correct.<\/p><hr data-start=\"2414\" data-end=\"2417\" \/><h1 data-start=\"2419\" data-end=\"2463\">\ud83d\udccc <strong data-start=\"2424\" data-end=\"2463\">5. Authorization &amp; Legal Compliance<\/strong><\/h1><p data-start=\"2465\" data-end=\"2608\">Certain records are restricted by law (including modern birth, death, marriage, and adoption records).<br data-start=\"2567\" data-end=\"2570\" \/>To comply with state and federal laws:<\/p><h3 data-start=\"2610\" data-end=\"2629\">We may require:<\/h3><ul data-start=\"2631\" data-end=\"2804\"><li data-start=\"2631\" data-end=\"2652\"><p data-start=\"2633\" data-end=\"2652\">Proof of identity<\/p><\/li><li data-start=\"2653\" data-end=\"2678\"><p data-start=\"2655\" data-end=\"2678\">Proof of relationship<\/p><\/li><li data-start=\"2679\" data-end=\"2703\"><p data-start=\"2681\" data-end=\"2703\">Signed authorization<\/p><\/li><li data-start=\"2704\" data-end=\"2731\"><p data-start=\"2706\" data-end=\"2731\">Notarized authorization<\/p><\/li><li data-start=\"2732\" data-end=\"2804\"><p data-start=\"2734\" data-end=\"2804\">A valid Power of Attorney granting authority to obtain vital records<\/p><\/li><\/ul><p data-start=\"2806\" data-end=\"2874\">We will NOT request restricted records without proper documentation.<\/p><hr data-start=\"2876\" data-end=\"2879\" \/><h1 data-start=\"2881\" data-end=\"2917\">\ud83d\udccc <strong data-start=\"2886\" data-end=\"2917\">6. No Guarantees of Results<\/strong><\/h1><p data-start=\"2919\" data-end=\"2940\">You acknowledge that:<\/p><ul data-start=\"2942\" data-end=\"3283\"><li data-start=\"2942\" data-end=\"2978\"><p data-start=\"2944\" data-end=\"2978\">Not all historical records exist<\/p><\/li><li data-start=\"2979\" data-end=\"3035\"><p data-start=\"2981\" data-end=\"3035\">Some records may be lost, destroyed, or inaccessible<\/p><\/li><li data-start=\"3036\" data-end=\"3084\"><p data-start=\"3038\" data-end=\"3084\">Some records are sealed or restricted by law<\/p><\/li><li data-start=\"3085\" data-end=\"3141\"><p data-start=\"3087\" data-end=\"3141\">Some names may be misspelled, changed, or misindexed<\/p><\/li><li data-start=\"3142\" data-end=\"3188\"><p data-start=\"3144\" data-end=\"3188\">We cannot guarantee identification matches<\/p><\/li><li data-start=\"3189\" data-end=\"3283\"><p data-start=\"3191\" data-end=\"3283\">We cannot guarantee that the information provided by archives or third parties is accurate<\/p><\/li><\/ul><p data-start=\"3285\" data-end=\"3363\">All research outcomes are based on available records and cannot be guaranteed.<\/p><hr data-start=\"3365\" data-end=\"3368\" \/><h1 data-start=\"3370\" data-end=\"3405\">\ud83d\udccc <strong data-start=\"3375\" data-end=\"3405\">7. Limitation of Liability<\/strong><\/h1><p data-start=\"3407\" data-end=\"3451\">Nativa Genealogy is <strong data-start=\"3427\" data-end=\"3446\">not responsible<\/strong> for:<\/p><ul data-start=\"3453\" data-end=\"3791\"><li data-start=\"3453\" data-end=\"3497\"><p data-start=\"3455\" data-end=\"3497\">Missing or inaccurate historical records<\/p><\/li><li data-start=\"3498\" data-end=\"3539\"><p data-start=\"3500\" data-end=\"3539\">Denied access to restricted documents<\/p><\/li><li data-start=\"3540\" data-end=\"3592\"><p data-start=\"3542\" data-end=\"3592\">Government or state refusal to release documents<\/p><\/li><li data-start=\"3593\" data-end=\"3644\"><p data-start=\"3595\" data-end=\"3644\">Errors made by third-party archives or agencies<\/p><\/li><li data-start=\"3645\" data-end=\"3687\"><p data-start=\"3647\" data-end=\"3687\">Delays caused by vital records offices<\/p><\/li><li data-start=\"3688\" data-end=\"3736\"><p data-start=\"3690\" data-end=\"3736\">Incorrect information provided by the client<\/p><\/li><li data-start=\"3737\" data-end=\"3791\"><p data-start=\"3739\" data-end=\"3791\">Personal decisions made based on genealogy results<\/p><\/li><\/ul><p data-start=\"3793\" data-end=\"3889\">You agree that the company\u2019s liability is limited to the amount paid for the individual service.<\/p><hr data-start=\"3891\" data-end=\"3894\" \/><h1 data-start=\"3896\" data-end=\"3924\">\ud83d\udccc <strong data-start=\"3901\" data-end=\"3924\">8. Membership Terms<\/strong><\/h1><p data-start=\"3926\" data-end=\"3953\">Membership access includes:<\/p><ul data-start=\"3955\" data-end=\"4086\"><li data-start=\"3955\" data-end=\"3996\"><p data-start=\"3957\" data-end=\"3996\">Use of the online family tree builder<\/p><\/li><li data-start=\"3997\" data-end=\"4039\"><p data-start=\"3999\" data-end=\"4039\">Ability to save and download your tree<\/p><\/li><li data-start=\"4040\" data-end=\"4086\"><p data-start=\"4042\" data-end=\"4086\">Access to members-only tools and resources<\/p><\/li><\/ul><h3 data-start=\"4088\" data-end=\"4106\">Members agree:<\/h3><ul data-start=\"4108\" data-end=\"4232\"><li data-start=\"4108\" data-end=\"4142\"><p data-start=\"4110\" data-end=\"4142\">Not to share login credentials<\/p><\/li><li data-start=\"4143\" data-end=\"4181\"><p data-start=\"4145\" data-end=\"4181\">Not to misuse or resell the system<\/p><\/li><li data-start=\"4182\" data-end=\"4232\"><p data-start=\"4184\" data-end=\"4232\">Not to upload harmful or inappropriate content<\/p><\/li><\/ul><p data-start=\"4234\" data-end=\"4296\">Membership fees are billed monthly and are <strong data-start=\"4277\" data-end=\"4296\">non-refundable.<\/strong><\/p><p data-start=\"4298\" data-end=\"4364\">We reserve the right to suspend accounts that violate usage terms.<\/p><hr data-start=\"4366\" data-end=\"4369\" \/><h1 data-start=\"4371\" data-end=\"4404\">\ud83d\udccc <strong data-start=\"4376\" data-end=\"4404\">9. Intellectual Property<\/strong><\/h1><p data-start=\"4406\" data-end=\"4541\">All content, tools, software, text, graphics, and designs on this website are the property of Nativa Genealogy unless otherwise stated.<\/p><p data-start=\"4543\" data-end=\"4559\">Clients may not:<\/p><ul data-start=\"4561\" data-end=\"4695\"><li data-start=\"4561\" data-end=\"4585\"><p data-start=\"4563\" data-end=\"4585\">Copy website designs<\/p><\/li><li data-start=\"4586\" data-end=\"4619\"><p data-start=\"4588\" data-end=\"4619\">Reproduce or resell our tools<\/p><\/li><li data-start=\"4620\" data-end=\"4656\"><p data-start=\"4622\" data-end=\"4656\">Claim ownership of our materials<\/p><\/li><li data-start=\"4657\" data-end=\"4695\"><p data-start=\"4659\" data-end=\"4695\">Distribute any proprietary content<\/p><\/li><\/ul><hr data-start=\"4697\" data-end=\"4700\" \/><h1 data-start=\"4702\" data-end=\"4740\">\ud83d\udccc <strong data-start=\"4707\" data-end=\"4740\">10. Privacy &amp; Data Protection<\/strong><\/h1><p data-start=\"4742\" data-end=\"4855\">We protect your personal information according to our Privacy Policy.<br data-start=\"4811\" data-end=\"4814\" \/>We do not share or sell your information.<\/p><p data-start=\"4857\" data-end=\"4961\">You may request the deletion of your data at any time by emailing:<br data-start=\"4923\" data-end=\"4926\" \/>\ud83d\udce7 <strong data-start=\"4929\" data-end=\"4961\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4931\" data-end=\"4959\">epierson@nativagenealogy.org<\/a><\/strong><\/p><hr data-start=\"4963\" data-end=\"4966\" \/><h1 data-start=\"4968\" data-end=\"5002\">\ud83d\udccc <strong data-start=\"4973\" data-end=\"5002\">11. Service Modifications<\/strong><\/h1><p data-start=\"5004\" data-end=\"5028\">We reserve the right to:<\/p><ul data-start=\"5030\" data-end=\"5115\"><li data-start=\"5030\" data-end=\"5049\"><p data-start=\"5032\" data-end=\"5049\">Update services<\/p><\/li><li data-start=\"5050\" data-end=\"5067\"><p data-start=\"5052\" data-end=\"5067\">Adjust prices<\/p><\/li><li data-start=\"5068\" data-end=\"5095\"><p data-start=\"5070\" data-end=\"5095\">Modify membership plans<\/p><\/li><li data-start=\"5096\" data-end=\"5115\"><p data-start=\"5098\" data-end=\"5115\">Change policies<\/p><\/li><\/ul><p data-start=\"5117\" data-end=\"5187\">Clients will be notified of major changes via email or website update.<\/p><hr data-start=\"5189\" data-end=\"5192\" \/><h1 data-start=\"5194\" data-end=\"5220\">\ud83d\udccc <strong data-start=\"5199\" data-end=\"5220\">12. Governing Law<\/strong><\/h1><p data-start=\"5222\" data-end=\"5324\">These Terms are governed by the laws of the United States and the state in which the company operates.<\/p><p data-start=\"5326\" data-end=\"5409\">Any disputes must be resolved in accordance with applicable state and federal laws.<\/p><hr data-start=\"5411\" data-end=\"5414\" \/><h1 data-start=\"5416\" data-end=\"5529\">\u2b50 <strong data-start=\"5420\" data-end=\"5529\">By using our services, you confirm that you have read, understood, and agree to these Terms &amp; Conditions.<\/strong><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>These Terms &amp; Conditions (\u201cTerms\u201d) govern your use of the Nativa Genealogy website, membership, services, and any research provided by us. By using our services, submitting a payment, or completing a request form, you agree to these Terms. These Terms apply to all clients, members, website visitors, and individuals requesting services. \ud83d\udccc 1. Services Provided [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-548","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/pages\/548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/comments?post=548"}],"version-history":[{"count":4,"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/pages\/548\/revisions"}],"predecessor-version":[{"id":552,"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/pages\/548\/revisions\/552"}],"wp:attachment":[{"href":"https:\/\/www.nativagenealogy.org\/en_gb\/wp-json\/wp\/v2\/media?parent=548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}